How good a product is, there is always a chance that the product will break. Fortunately there is the factory warranty, so the product is repaired or replaced free of charge. If the product breaks down, you will return or send it back to the store, and a few weeks later you will have a working product again. Fine in many cases, but sometimes the product can not be missed for so long. Like a NAS in a business environment, for example. If the NAS fails, you and your staff will not be able to access the files on the NAS, and in the worst case the work will be stopped. In that case, a faster guarantee procedure would be very desirable, so that you experience the least possible inconvenience in the event of a defective product.
To speed up the warranty procedure, you can use a Warrantycare Service Pack. Different tastes are available here, depending on how critical the NAS is to you or your company. This is based on the choice of the different packs. In the fastest case you will have a replacement NAS in your home the same day *.
In addition to the accelerated warranty service, there are other benefits, such as 1st and 2nd line telephone support for hardware failures or problems, a basic startup assistance and backup advice. Are not you so familiar with using a NAS? Also no problem, because with a Warrantycare Service Pack you get € 100 discount on a three-day NAS training, and a discount on the installation hourly rate at a distance.
* Depending on the chosen Pack. For details per pack see overview table.
| Model |
Warranty |
| DS418 |
2 year |
| DS416play |
2 year |
| DS418play |
2 year |
| DX513 |
3 year |
| VS360HD |
3 year |
| DS718+ |
3 year |
| DS716+II |
3 year |
| RS217 |
3 year |
| DX517 |
3 year |
| RS816 |
3 year |
| DS918+ |
3 year |
| RX418 |
3 year |
| DS916+(2G) |
3 year |
| DS916+(8G) |
3 year |
